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Terms and Conditions

Warranty /  Returns / Finance

Buy Now Pay Later Finance

We offer Buy Now Pay Later over 12 months (purchases over £500). This allows you to defer any payments for 12 months. Before the end of this period, you will have the option of paying off the full amount (plus a one-off £29 administration fee), without paying any interest. Drop me a email with the subject Finance to dave@laserlinehifi.co.uk  & I will return the simple application form in pdf format to fill in & return (Decision normally within 20 minutes)  Laserline Hi Fi are licensed credit brokers

We use Sagepay for our secure payment transactions. Thousands of businesses outsource their transaction security to Sagepay. It is their and our top priority to ensure that your transaction data is kept secure at all times .All transaction information passed between our site and Sage Pays systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to you from Sage Pay is signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pays servers can be examined, used or modified by any third parties attempting to gain access to sensitive information

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Everything that we sell you is UK Stock. All products supplied by LASERLINE HI-FI will have a Full Manufacturer's Warranty.

Should your product develop a fault in the first 14 days of delivery then the item will be collected (UK only) and a new one will be despatched as soon as possible. Please be sure that the product is faulty and it is not something that you have overlooked. If the product is returned to us and found that it is not faulty, then a fee will be implemented to cover collection and delivery costs. Please note that we will only collect the faulty unit from Mainland UK customers. Overseas customers are responsible for all return costs.

Any product returned to us under warranty or for replacement should be in its original packaging complete with all accessories.

Should the product develop a fault after 28 days then you should call on 0115 9526816. If the fault cannot be rectified over the phone, then you should return the goods back to us at your own cost, in original packing and insured, as we are not liable for any damage in transit. We will then at our discretion either repair or replace the goods in a reasonable time-scale.

The warranty does not cover physical or cosmetic damage or any repair by unauthorised persons.

Please call 0115 9526816 for any Further assistance.

Distance Selling Act 2000 - Your right to cancel

As a consumer you have the right to cancel any order deemed as a distance Selling, (includes telephone & internet orders). Any goods returned to us must be in original packing, undamaged, unused and unopened with all accessories. If you decide to cancel please inform us in writing or email & return the goods at your own cost in a reasonable time. Please make sure the goods are insured, as we will not accept the liability for goods damaged in transit.

We can arrange collection at £15.00 plus vat (UK only) per item if you wish.

We are entitled to deduct from any refund we offer, the cost of any parts missing or damaged.

1. Goods are not sold on a trial basis.
2. We do not warrant the suitability of goods for a particular purpose, you should check specifications & suitability with manufacturers before ordering.
3. Claims for damage, non-functionality or miss shipping must be made within 5 days of receipt.
4 . You are responsible for ensuring the safe delivery of returned items.
5. If after 14 days from receipt the goods requires repair or maintenance we shall not be held responsible for the returns costs.
6. If a fault occurs after 14 days from receipt it shall be at our option whether to repair, replace or refund.
7. Prices & manufacturers specification are subject to change without notice.
8. Special Features on discs are subject to change without notice.
9. The prices shown on the website are special prices for the web only. These prices may not apply in store.
10. Currency conversions into Euro / US Dollar are a Guide only. We Charge in UK pounds. You card issuer will convert to you local currency & their may be a difference. We have no control over this.

for full details on our terms and conditions please contact us


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Home Cinema Equipment | Hifi Systems | Hi Fi Entertainment Online
Laserline Hi Fi & DVD
720 - 722 Mansfield Road
Nottingham
NG5 3FW
UK

Tel: +44 (0)115 9526816
Vat Reg: 728 6321 26

Copyright © 2010 LASERLINE HI FI

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